Mike Rowe on Anagnorisis, Peripeteia & the Future of Work

Commentary, Work/Life Balance
March 29th, 2009 3 Comments »

So I was sitting in my home office, listening to Mike Rowe from Dirty Jobs recently. He was speaking at the TED conference (thanks to One Week Jobs for the link).

In his presentation, aside from providing the more lurid — and gross — details of castrating lambs, Rowe defined for me two words that I’d gone 44 years 8 months without knowing (or remembering from high school): Read More »

What Inspires You in the Home Office…?

Motivation & Inspiration
December 26th, 2008 No Comments »

We saw the flick Marley & Me last night. While I wasn’t crazed about the movie itself (2.5 out of four), the flick — and book — really did it for me on several levels as a home office dad and freelance columnist.

John Grogan was a fellow newspaper columnist here in South Florida. He then relocated to Pennsylvania, and found success as a magazine editor and again, as a columnist with the Philadelphia Inquirer.

I wrote to John back in early ’07, after I’d finished Marley & Me in short order, followed by my then 11-year-old. (Much to my surprise, Grogan had recalled my columns from the Sun-Sentinel). My message then was that I was inspired to journal my own life. Coming out of the movie last night, I was inspired anew to pen my experiences as a home office father, husband and pet owner.

If you have any New Year’s Resolution(*) this year, make it one that fulfills your soul. Read More »

The Story of ‘A Good Risk’ Offers a Tale of Smart Biz

The New Entrepreneur
October 28th, 2008 No Comments »

She may not work from a home office, but Dianne Reinhardt has a small business that closely resembles the home-based enterprise — except that her small artisan bakery is in a storefront.

No matter. Her lessons are much the same. Magnolia Bread Company is a closely held business, with little debt, 1.5 employees and a passion for product and customers alike. Reinhardt tells her tale to host Dick Gordon on The Story from American Public Media.

As she tells it, Reinhardt left a 30-career in nursing — where she saw patients die and increasing pressure whittle away her time spent on anything but patient care — to open her small, artisan bakery outside Atlanta.

Today, her business is strong despite the tightening economy. Read More »

Seth Godin on Tribes, Leaders & Home Office Attitudes

Guest Column
October 21st, 2008 No Comments »

Below is a guest column from Owen Frager, a long-time marketing creative director who has helped guide leading brands to connect with their once-and-future customers. Owen’s reviewing Seth Godin’s latest book, Tribes.

“People want to connect. They want you to do the connecting…

Tribes, Seth Godin’s new book, makes one wonder, where should we put our experience, insight, knowledge and leadership to good use when its apparent our boss doesn’t value it or want it? (JZ sez: For 1099ers and home officers, add “client” to that list…)

However, according to Seth, because of this fear and discomfort, it makes leadership worth pursuing. Seth explains…

“In other words, if everyone could do it [be a leader], they would, and it wouldn’t be worth much.

==>It’s uncomfortable to stand up in front of strangers.
==>It’s uncomfortable to propose an idea that might fail.
==>It’s uncomfortable to challenge the status quo.
==>It’s uncomfortable to resist the urge to settle.

If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader.

Leadership is a choice. It’s the choice to not do nothing.” Read More »

Do Retailers or Home Officers Really Want to Know Their Flaws?

Commentary, That's Customer Service
March 14th, 2008 No Comments »

Humans are creatures of habit.

That’s good — and bad. It’s good, in that habit?can be?— as Aristotle said — the path to excellence. It’s bad, if all our habits only duplicate bad experiences or events. As a home officer and small business owner, I strive to deliver good service, acknowledge or reward the good service of others, and let business owners and managers know when they or their people have gone awry.

When service takes too long, or a product isn’t in stock, or a staffer is rude, I would like to believe that owners or managers would like to know. My kids get embarrassed when I pipe up (to which I always tell them, “Never get embarrassed in front of someone you’ll never see again…,” and “It’s always?good policy to complain about a restaurant?after the food has arrived”).

The following tale is about a customer service experience gone bad — and my humble efforts to make it good (and a manager who took the baton and won the day). Read on, thinking whether you, 1. Would have done the same thing, 2. Would have appreciated someone making the effort, or 3. Think I’m wacked for even caring so much about?my morning?cup of tea — and realize now why my kids cringe when I beckon the manager… 广东体彩手机 游戏对战平台排行榜

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